pk998 Privacy Policy

Types of Information Collected

While using the pk998 platform, we may collect two types of information:

1.1 Information You Provide Voluntarily

When you register, log in, or contact us on our platform, you may voluntarily provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Payment-related information (bKash, Nagad, Rocket, or bank account number)
• Documents provided for identity verification (where applicable)
• Messages exchanged with the support team via chat or email

1.2 Automatically Collected Information

When you visit our website, the following information may be collected automatically:

• IP address and device type
• Browser version and operating system
• Pages visited and duration of visit
• Cookie and local storage data
• Referral source (the link you came from)

Purpose of Data Use

pk998 uses your information for the following purposes:

1. Account Management: To create, verify, and secure your account.
2. Transaction Processing: To confirm deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
3. Customer Service: To respond accurately to your questions via 24/7 live chat and email.
4. Security: To detect fraud, unauthorized access, and suspicious activity.
5. Legal Compliance: To comply with applicable laws and regulations.
6. Service Improvement: To analyze statistics and make your experience smoother and more effective.
7. Responsible Gaming: To identify addiction risks and provide the necessary support.

Data Storage & Security

The security of your information is pk998's top priority. We follow industry-standard security practices:

3.1 Encryption Technology

Every connection you make to the website is protected by SSL (Secure Sockets Layer) encryption. This means that information exchanged between your browser and our servers cannot be read by third parties.

3.2 Server Security

Our servers are protected by firewalls and intrusion detection systems. Sensitive data is stored in encrypted form.

3.3 Staff Access

Only authorized staff can access user data, and only to a limited extent. A log is maintained for every access.

3.4 Data Retention Period

Your information is retained for as long as your account is active or as required to meet legal obligations. When an account is closed, data is securely deleted, though certain records may be kept for a defined period for legal reasons.

When Data May Be Disclosed

pk998 does not generally share your personal information with third parties. However, disclosure may occur in the following limited circumstances:

• Payment Processors: Authorized payment service providers such as bKash, Nagad, Rocket, or banks — solely to complete transactions.
• Legal Obligations: In response to a valid court order or government authority request, in accordance with applicable law.
• Fraud Prevention: To security partners assisting in investigating fraud or unauthorized access.
• Business Transfer: In the event of a merger or acquisition, provided the new entity is bound by this Policy.

In each of the above cases, only the minimum necessary information is provided. Your data is never sold, rented, or used for commercial advertising.

Cookie Policy

Cookies are used on the pk998 website. Cookies are small data files stored in your browser.

5.1 How Cookies Are Used

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: To remember language preferences and other settings.
• Analytics Cookies: To collect statistics on which parts of the site are used most.

5.2 Cookie Controls

You can disable cookies from your browser settings. However, disabling certain essential cookies may limit some functionality of the site.

Your Rights

pk998 respects your rights regarding your information. You have the following rights:

6.1 Right to Access Your Data

You may request to know what information we hold about you. Upon receiving such a request, we will provide the information within a reasonable time.

6.2 Right to Correct Your Data

If there is incorrect information on your account, contact the support team to have it corrected.

6.3 Right to Delete Your Data

When closing your account, you may request that your personal information be deleted. Some data may need to be retained for a set period due to legal obligations.

6.4 Right to Object to Data Processing

In certain cases, you have the right to object to the processing of your data. Send such requests to our support team.

Protection of Minors

pk998 provides services only to persons aged 21 and above. We do not intentionally collect any personal information from minors.

An age verification process is followed at registration. If it is established that a minor's information has been collected in our system by mistake, we will promptly delete it and close the associated account.

Third-Party Links & Services

The pk998 website may have connections to payment processors and game providers. These third parties have their own privacy policies, for which pk998 is not responsible.

When you use third-party services, their policies apply. We recommend that you read the privacy policy of the relevant service.

Changes to This Policy

pk998 may update this Privacy Policy as needed. When changes take effect, we will:

• Update the date on this page.
• Post a notice on the site for significant changes.
• Notify you by email where applicable.

Continued use of the site after an update means you have agreed to the new policy. You should therefore review this page regularly.

Contact Us

If you have any questions, concerns, or data-related requests about this Privacy Policy, please contact us through the following:

Our customer service team reviews every request carefully and aims to respond as quickly as possible.